Why CX Week?
In the modern experience economy, customers seek and expect a great deal beyond simple delivery of a product or service. They expect an integrated, omni-channel, individualized and effortless experience. A variety of factors including technology advancement and disruptive competition pioneered this customer experience transformation, and now a company’s ability to deliver holistic experiences through the right channel at the right time separates the leaders from the rest. CX Week Canada 2017 will gather professionals leading customer experience across highly customer-centric industries to discuss strengthening customer relationships and delivering critical ROI and competitive edge through differentiated experience delivery.
We will explore best practices for customer centric leadership, innovation and transformation. The most innovative and influential movers and shakers in the field will focus on strategies for revolving people, process and technology around the modern multi-screen customer.
Customer Experience Council
Senior Director, Customer Service
Director, Customer Service and Operations
Become a Sponsor @ CX Week!
All solution providers are selected based on what the attendees need. We work with you to create a participation level that makes sense to you and benefits the attendees. If you want to learn more, click on the button below and we’ll be in touch shortly!