Live Chat Software
12-14 September 2018
Radisson Admiral Hotel Toronto-Harbourfront, Toronto, ON

Elias Hadaya


Vice President of Customer Experience
World Vision


8:30 AM Morning Keynote Address: From Insights to Action: Understand Millennials and Transform Data into Results that Matter

‘Millennials’ is still a buzzword and for good reason. The demographic is a powerful generation re-shaping the views of our world, dictating how companies operate as they advance into leadership positions and gain more buying power.
Hear this leader share:

  • The latest in millennial insights and the behavioral patterns that separate
them from the baby boomers
  • Attitudes of Generation Z and how to anticipate their needs
  • Practical steps in how to leverage the data to enhance the experiences
of these generational groups and increase ROI


Check out the incredible speaker line-up to see who will be joining Elias.

Download The Latest Agenda