Live Chat Software
12-14 September 2018
Toronto, ON

Neil Lacheur

SVP Customer Experience
QuadReal Property Group


3:15 PM The Contact Centres of 2025: How to ensure yours is built for the future

Contact centres are in the midst of a critical transition as businesses grow more mobile and automation becomes a thing of the present. Participants will have the opportunity to discuss challenges of their current call centre operations, share techniques for agile and responsive applications, and leave with ideas to create a champion digital transformation strategy that will set them up for future success.


Check out the incredible speaker line-up to see who will be joining Neil .

Download The Latest Agenda