Live Chat Software
12-14 September 2018
Radisson Admiral Hotel Toronto-Harbourfront, Toronto, ON

Warren Levitan


Co-Founder & CEO
Smooch Technologies


11:50 AM PERSONAL & PERSONALIZE:How Messaging, Chatbots & AI are Breaking the Tradeoff between CX and Cost

With the rise of business messaging, customer engagement is shifting from transaction-based tickets, sessions, push notifications and forms to highly personal conversations. Throw AI into the mix and there’s never been a better opportunity to for an enterprise to deliver personalized service over time, across channels, at scale.
 
In this case study-driven talk, Warren Levitan will explain how leading brands like Four Seasons, Betterment and Uber are delivering next-level customer experiences through chat.


Check out the incredible speaker line-up to see who will be joining Pascal.

Download The Latest Agenda