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12-14 September 2018
Toronto, ON

Patrick Bach

Customer Experience & Service Design Leader
TD Bank

Patrick is currently Senior Manager, Experience Design at TD where he is growing the awareness and adoption of Design Thinking tools and methodologies. He heads a small team of Service Designers that lead a variety of transformative projects and deliver coaching and skill building workshops for the entire organization. Previously, Patrick was at TELUS where he, over 2 years, helped build the Service Design practice and team. Patrick is also the founding member of the SDN Canada Chapter and hails from Montreal, QC.




Check out the incredible speaker line-up to see who will be joining Patrick.

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