Live Chat Software
12-14 September 2018
Radisson Admiral Hotel Toronto-Harbourfront, Toronto, ON

Steve Bujouves


Senior Director and Head of Support
FreshBooks


8:55 AM CASE STUDY: Omnichannel: From Customer Engagement Strategy to Everyday Success featuring Freshbooks

Your customers are defining the terms of engagement and you must respond. Join Zendesk’s Sam Chandler and the Director of Support at Freshbooks as they explain how to create a seamless customer experience.
Whether you’re just getting started or already on the omnichannel path, this session will help you build an agile, long-term engagement strategy.


Check out the incredible speaker line-up to see who will be joining Steve.

Download The Latest Agenda