ResponseTek (Past Sponsor)
ResponseTek is the global leader in customer experience management (CEM)software for large enterprises with clients in over 60 countries. We help brands collect real-time transactional feedback across every touchpoint in the customer journey. Based on customer feedback analysis, we spread the learning throughout the organization with role-based reporting and provide concrete actions to both front-line and executives to improve the brand experience that leads to increased revenue and reduced customer churn. For more information,visit www.responsetek.com